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| I want to play with Real Money, but I have never done so before. What should I do? |
| First take a look at the Getting Started with Real Money page which describes the entire process at a high level in four steps. The second step would be to read each and every Question and Answer in this FAQ page. Thirdly, you should read the Real Money How To for more detailed information regarding payments and the various Payment Options. Finally, you should contact us if you have any questions or concerns support@junglepoker.com |
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| How long does it take for JunglePoker to process my Withdrawal? |
For withdrawal processing times please refer to the chart below.
| Method of Withdrawal |
Delivery Time |
| Express Courier |
3-5 Days |
| Bank Wire |
7-10 Days |
| Check |
4-5 weeks |
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| Is it safe for me to play for Real Money on JunglePoker.com? |
| Yes. We have taken every step to ensure the safety and security of your Customer account. All transactions are encrypted via 128-bit SSL protocol. We only deal with reputable 3rd party Teller Services. And we are here to assist you in case of questions or concerns. |
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| I have a valid Credit Card, but for some reason it is not being approved? |
| Over the past year, some banking institutions have adopted restrictions with regards to Internet and eGaming purchases, and no longer approve these types of transactions. We would recommend an alternate payment method such as Neteller, FirePay, Citadel, or myCitadel. Opening an account with them is free and secure. |
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| I am using my Credit Card, but I don’t know what the 3-digit Card Verification Number (CVN) is? |
| This number is printed at the back of your card, and is the last 3 digits after your Credit Card Number. |
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| Do you have any tips for me regarding Real Money and Banking with junglePoker.com? |
| You should always keep a copy of your transaction data, times, amount, and payment methods in order to avoid any misconceptions. Please have this data available and ready when contacting support@junglepoker.com for any questions or concerns that you may have. |
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| I read your Getting Started with Real Money, and the FAQ, but I still have questions or comments. What should I do? |
| Please contact us at support@junglepoker.com and provide us with a description of your question or issue. We will be happy to assist you. |
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| Is there Minimum Deposit Standards/Rules? |
| The minimum deposit requirement depends on which payment option you choose. Please see the cashier section for further details. |
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